Messaging Consent Policy

By providing your phone number through our website, booking forms, Facebook page, Facebook Messenger, WhatsApp, social media channels, advertisements, or directly to R1 Shine, you consent to receive communications from R1 Shine.

Messages may include:

• Appointment confirmations
• Appointment reminders
• Service updates
• Booking notifications
• Customer support communications
• Follow-up messages
• Review requests
• Promotional offers and marketing communications

Message frequency varies depending on customer activity, appointments, and service requests.

Message and data rates may apply according to your wireless carrier plan.

You may opt out of SMS marketing messages at any time by:

• Replying STOP to any SMS message
• Calling (408) 333-5113
• Emailing suraj@r1shine.com

After opting out, you may continue receiving messages necessary to complete active appointments or transactions.

For assistance, reply HELP or contact us directly.

By initiating communication through Facebook Messenger or WhatsApp, you consent to receive responses and service-related communications through those platforms.

Information collected through messaging platforms may be stored within our CRM systems, booking software, customer records, and messaging systems for appointment management, customer support, and business operations.

R1 Shine does not sell customer phone numbers, contact information, or messaging consent information.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent information will not be shared with any third parties except service providers necessary to facilitate messaging services on our behalf.